We accept returns and exchanges within 14 days of delivery, provided the item is unused and in its original packaging. Custom or personalized products are non-refundable unless there’s a manufacturing defect.

Our waxed canvas products are water-resistant, meaning they can handle light rain and splashes. However, for full waterproof protection, additional covering or lining may be recommended in heavy rain.

Yes, we offer wholesale pricing and discounts for bulk orders. Please contact us directly for pricing, MOQ details, and partnership inquiries.

Avoid prolonged exposure to water, direct sunlight, and heat. Use leather conditioners to keep leather soft and supple, and brush canvas products gently to remove dirt. We also provide detailed care instructions with each product.

You can reach us via email, phone, or through our contact form on the website. We usually respond within 24 hours on business days.